"In the current COVID environment, we were looking to pivot away from onsite new-hire orientations to a fully remote, digitized solution. Coin Harlan helped us achieve that in lightning speed. The project was managed exceptionally. Deliverables and milestones were clearly articulated, which made it a breeze to stay on schedule. The content produced is not only informative, but incredibly interactive which makes for a great experience. The feedback we’ve received from new hires has been tremendous. Being able to leverage Coin Harlan’s expertise with content creation and the creative aspect really made things easy for us and allowed us to deliver a product on time and under budget. And even after the project closed, they’ve helped us with additional requests, like providing the content in varying formats for additional viewership. Really can’t say enough good things about Coin Harlan!”

"We entered into a partnership with CH thinking we just needed to update our New Hire Orientation to be more interactive and have a new look. We thought we’d be done in four months but have been actively partnered for over 10 now! Why? After working with CH for weeks, CV-19 hit, and we couldn’t deliver our newly developed NHO in person. We asked CH to help us create a virtual version. Not only did they do it, they did it in ONE WEEK. CH was willing to jump in and not only create a virtual NHO, but one that is interactive, dynamic, and a lot of fun to deliver and participate in. After delivering the virtual NHO and helping to onboard our facilitators and project managers to deliver a virtual program, CH took a step back and allowed us to customize the program as we needed. After 90 days, we decided to give it an update and new branding, and CH again was right beside us. We were all over the place with our ideas. They asked thoughtful questions and guided us to a beautiful new version. The new program is effective, interactive, and gives new hires just the right amount of information to onboard to a large organization like Genentech, a member of the Roche Group. Our team has been getting a lot of recognition for the beautiful program we deliver now, and we could not have done it without our partnership with CH. They are the easiest Instructional Design resource I have ever worked with, and I have been in the Learning and Development field for over 15 years. I look forward to partnering with them on future onboarding programs!”

"The experienced team at Coin Harlan was able to expertly guide us in designing a thoughtful orientation for our new hires that placed an emphasis on enabling employees to connect to one other and to the company – not just checking boxes. Even when we needed to shift the offering from in-person to virtual, this team ensured that the culture of our company still came through in an engaging experience.”

"I first hired CHC almost a decade ago to design a custom change-management workshop in support of a complex reorganization. Our pilot session was so well received that our normally reserved CEO hugged me. Even better, after the full deployment, we saw a 20 percent improvement in the Vision category of our Employee Engagement survey. I’ve continued to hire them, even as I’ve changed organizations. They have demonstrated an ability to deliver outstanding results across a wide range of learning needs and industries. I believe it is their commitment to quality and effectiveness that gives Coin Harlan Consulting the ability to create custom learning solutions that build organizational capabilities and have real business impact. For example, in my current role, we partnered with CHC to develop a two-day workshop, Agility Shift, designed to help managers become more agile in a world of constant change. In a post-deployment impact evaluation, 99 percent of respondents indicated that Agility Shift was a valuable learning experience, and they had begun to apply what was learned. 78 percent of respondents reported that they had produced significant and tangible business results based on concepts learned in the workshop. I highly recommend Coin Harlan Consulting if you need excellent partners to create a quality custom program that gets results.”

"I love working with Coin Harlan! They have been instrumental in helping our training team get current on needed skills for instructional design. Since our people come from all backgrounds, and many have never learned instructional design in a formal way, we need to get everyone up to speed on teaching adult learners. Coin Harlan is creative, innovative, and easy to work with. They can take their strong knowledge and skill set, and match it in a very personal way to the needs of our team. They are also flexible. If one idea turns out to be not quite what we need, they will pivot and help us make it better. I highly recommend them to anyone who needs strong workshops for adult learners!”

"I would not hesitate to work with Coin Harlan and would recommend them 100% as partners in building the most interactive, engaging learning experiences. Their development process is painless and comprehensive – they build rapport and ask the right questions to truly understand the needs of your organization or specific project. They listen and create a customized, instructionally sound product that drives OUTCOMES for your business. They are experts in their field and make strategic recommendations that enhance the experience for your learners. The final product is unique, engaging, and will leave a mark long after they are gone.”

"Our team at Advantage Performance Group has had the opportunity to work with Coin Harlan on more than a dozen projects, spanning virtual classrooms, elearning, and experiential classroom trainings. They are great with clients, having the ability to translate their needs into real outcomes that learners can achieve. From sophisticated Fortune 100 companies to niche, regional organizations, the Coin Harlan team easily connects with customers and establishes credibility, and applies creativity to every project. We consider Coin Harlan an extension of our consulting team at APG.”

"I would highly recommend using Coin Harlan for any learning-design project. Coin Harlan continues to be instrumental in helping AMA migrate traditional classroom materials into engaging and effective virtual-classroom experiences for our customers. We can also trust Coin Harlan to build positive and productive relationships with internal staff and AMA customers. They understand instructional design and are able to get to the core of the learning needs, which helps us provide our customers with targeted learning solutions. Coin Harlan has helped AMA build not only virtual programs but also traditional classroom and eLearning programs. The team at Coin Harlan is a pleasure to work with!”

"Working with Coin Harlan has been the best experience I’ve ever had with a consultant. Their communication and commitment to deadlines is stellar. Their ability to understand complex, industry-specific challenges and opportunities, and translate those into meaningful content is extraordinary. The business-development (BD) training program they developed for my company was so good and so well received that it changed the entire BD culture permanently. The return on investment was immediate and measurable, including a threefold increase in both our sales pipeline and hit rate. I’ve since changed companies and have chosen to work with them again because of the success I’ve personally gained in my career through the use of their services. I can’t recommend them highly enough.”